KRONOLOGI TM
-16/9 CALL 100
GET REPORT NO
-17-20/9
NO FEEDBACK (EMEL/SMS)
-21/9 CALL 100
TECH IN PROG
(ask TECH ada call?)
ASK REBATE (CALL BILLING AFTER SETTLE NNT)
-22/9 TMCALL (Tech)
-TECH IN PROGRESS IN AREA
-28/9 CALL 100
-TECH ckp dah resolve dlm report
-akan buat follow up remark pd technician
-29/9 TECH VISIT
-RESOLVE: WAYAR LUAR KARAT
-1100-1140 AM
-30/9 CALL TM (REBAT)
-UNDER INVESTIGATION (2 CYCLE BILLING WAITING)
-REBAT RM42.60 DITERIMA DLM BIL BLN 11. TQ TM.