Tuesday, November 15, 2016

PENGALAMAN DAPAT REBAT TM

KRONOLOGI TM -16/9 CALL 100 GET REPORT NO -17-20/9 NO FEEDBACK (EMEL/SMS) -21/9 CALL 100 TECH IN PROG (ask TECH ada call?) ASK REBATE (CALL BILLING AFTER SETTLE NNT) -22/9 TMCALL (Tech) -TECH IN PROGRESS IN AREA -28/9 CALL 100 -TECH ckp dah resolve dlm report -akan buat follow up remark pd technician -29/9 TECH VISIT -RESOLVE: WAYAR LUAR KARAT -1100-1140 AM -30/9 CALL TM (REBAT) -UNDER INVESTIGATION (2 CYCLE BILLING WAITING) -REBAT RM42.60 DITERIMA DLM BIL BLN 11. TQ TM.